Shipping Policy

Thank you for shopping with us at E-Khadi.com. We want to make sure you receive your order in a timely manner and in excellent condition. Please read the following shipping policy to understand how your order will be processed, shipped, and delivered.

Order Processing:

1. Order Confirmation: Once your order is placed, you will receive an email confirmation with your order details. Please review this information carefully and contact us immediately if any changes need to be made.

2. Order Processing Time: Orders are typically processed within 1-3 business days. However, during peak seasons or promotional periods, processing times may be slightly longer. We appreciate your patience.

Shipping Information:

1. Shipping Methods: We offer several shipping methods to accommodate your needs, including standard shipping, expedited shipping, and overnight shipping. The availability of these options may vary depending on your location.

2. Shipping Rates: Shipping rates are calculated based on the weight of your order, the shipping method selected, and your location. You will be able to view the shipping costs at checkout before completing your purchase.

3. Shipping Locations: We currently ship to addresses within USA. If you require shipping to a location outside of this USA, please contact us directly, and we will do our best to accommodate your request.

Delivery Time:

1. Estimated Delivery Time: The estimated delivery time will depend on the shipping method selected and your location. Once your order has been shipped, you will receive a tracking number via email that you can use to monitor the status of your delivery.

2. Delivery Delays: While we make every effort to ensure timely delivery, please note that unforeseen circumstances such as weather delays, carrier issues, or customs clearance may cause delays beyond our control. We appreciate your understanding in such situations.

International Shipping:

1. Customs and Duties: For international orders, please note that customs duties, taxes, and fees may apply upon delivery. These charges are determined by the destination country's customs office and are the responsibility of the recipient.

2. Shipping Restrictions: Some items may be restricted from international shipping due to import/export regulations or carrier restrictions. If you have any questions about international shipping eligibility, please contact us before placing your order.

Order Tracking:

1. Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your delivery online.

2. Tracking Updates: Please note that tracking information may take up to 24-48 hours to update after your order has been shipped. If you have any concerns about the status of your delivery, please feel free to contact us for assistance.

If you have any further questions about our shipping policy or need assistance with your order, please don't hesitate to contact our customer service team at care.ekhadi@gmail.com. This Shipping & Delivery Policy is part of our Terms and Condition ("Terms") and should be therefore read alongside our main Terms: https://e-khadi.com/pages/termpolicy

Thank you for choosing E-Khadi for your shopping needs!